The bulk voice call service and bulk sms service both is best but if we talk about benefits out of these service so we should choose Bulk Voice call service
Bulk voice call is more effective since it is direct way and customers will get the message at any cost
There are various uses of voice broadcasting such as –
- Notification and Reminders
- Surveys
- Campaigns
- Promotions
Voice broadcasting stands far ahead than bulk SMS service in terms of making a mass connection or in connecting with people, effectively.
You can use voice broadcasting for notification and reminders, and it stays free of cost. However, if somebody responds through SMS, then it does cost some money to them (On the basis of per SMS sent).
But responding through voice broadcasting doesn’t cost any money to the respondents, they can just give their response by pressing a button on the dialing pad or speaking a response into the phone microphone.
Voice broadcasting also assures that you are engaging with the right person. In the case of bulk SMS, you cannot assure that the right person is responding on the other side.
The very first drawback that comes with bulk SMS is its one-way communication. Hence, you cannot get the attention of the other person for a longer span of time. However, voice broadcasting is two-way communication, and it can carry an option for the listener to give an immediate response on an ongoing call.