Healthcare provisioning has become the need of time. Bringing continuous innovations in business has become the mantra for survival. Similarly, time has led to an increase in the demand for deeper penetration of healthcare services. This is yet another industry that is growing with the use of call center software. Be a diagnostic center, a … Read more
Customer service of the future is powered by Artificial Intelligence. Gone are the days of manually attending to every query, maintaining databases, keeping records, and following up on alerts, because we have the call center software with us today. Today’s technology makes it possible for call centers to not only work faster and more efficiently … Read more
Customer service today is an essential part of any company. Quality of service provided is a direct factor contributing to sales and the overall profitability of the organization. Therefore, companies are investing more and more to better their customer service, be it in terms of bringing in the right call center software, hiring the best … Read more